Dear Users,

Thank you for your attention and support for WebRAY Tech (Beijing) Co., Ltd.  and other enterprises controlled by WebRAY Tech (Beijing) Co., Ltd. (hereinafter referred to as “WebRAY” or “we”).

WebRAY will not sell, rent, or disclose your private information in any way without your permission. We do not rule out the possibility that you may permit us to share your private information with third parties that wish to use or resell your products or services, whether or not you have allowed them. To provide certain services, we may sometimes need to provide some external information you provide to us. When necessary, we will give you explicit notice and provide you with the option to opt out. WebRAY may periodically need to delete information from its systems and does not guarantee any information that exceeds the requirements of applicable laws or regulations.

Please read and understand this Privacy Policy carefully before using the services of WebRAY’s website, and only use our products and services after confirming that you fully understand and agree to it. By using WebRAY’s products and services, you indicate that you fully understand and agree to this Privacy Policy and consent to our collection, use, storage, and sharing of your relevant information according to this policy.

Through this Privacy Policy, you will understand the following contents:

1.     Scope of Application

This Privacy Policy applies to all services of WebRAY's website. Services include providing you with page browsing, website login services, and technical services provided to you through WebRAY's website.

This Privacy Protection Policy does not apply to services provided to you by other third parties. The WebRAY website or products and services provided by WebRAY may contain links or information about third-party products and/or services. Such third parties may have their own privacy protection policies, and users are advised to review them carefully and consider their privacy before providing personal information. This statement does not apply to information collection by third parties from users.

It should be specifically noted that as a user of WebRAY, if you use WebRAY’s products or technical services to provide services to your users, since your business data belongs to you, you should separately agree with your users on the relevant privacy protection policy.

2.     Publicly Designated Information

As part of our services, you may choose to provide specific information to share with third parties. For example, you allow us to record statistics on malicious visitors who have accessed your site. In such cases, we will strive to ensure the clarity of any information you provide to us that will be made public. Even if you grant us permission to disclose certain information, we will still protect any information designated as private (such as your name, email address, and other information specifically marked as your identity) from the disclosed information.

3.     Information Collection

To help you become our partner and provide you with high-quality online consulting and technical services through the website, you and your authorized personnel need to provide some necessary identifiable information related to you and your authorized personnel when registering and using services on the WebRAY website. This includes but is not limited to name, phone number, mailing address, WeChat, company name, position, contact person, contact phone number, email address, etc.

WebRAY commits to collecting and acquiring user information during the provision of services based on the principle of collecting the minimum necessary for service purposes, and such information will only be used for service purposes. Except for the purposes described in this Privacy Policy, WebRAY will not directly or indirectly arrange, modify, utilize, apply, develop, or use your information for any other purpose.

We will not publicly disclose your user information, except in the following cases:

3.1 Related to national security or defense security;

3.2 Related to public safety, public health, or significant public interest;

3.3 Related to criminal investigation, prosecution, trial, and enforcement of judgment;

3.4 To protect significant legal rights and interests of you or other individuals, but it is difficult to obtain the individual's consent;

3.5 User information that you voluntarily disclose to the public;

3.6 Collecting personal information from legally publicly disclosed information, such as lawful news reports, government information disclosures, etc.

4.     Information Acquisition Scenarios and Uses

4.1 Account Registration and Contact Connection
When you register for an account and subsequently use the website, in order to ensure you can smoothly complete the registration process and access basic information on the website, you may need to provide us with the following personal information, such as name, phone number, email, etc.

Special Note: After you submit your account information, it can no longer be modified/updated; please ensure that the information you provide is correct before submission.

4.2 Open Project Consultation Access
To promptly meet your cooperation needs for advancing projects and quickly establish a business communication channel with us, we may collect your background and specific project information, such as your workplace, project specifications, product requirements, etc.

4.3 Becoming Our Partner
Maintaining partner relationships is an area we focus on. Before you become our partner, we may need to collect information about your location, intended industry, etc. Our channel department colleagues will contact you further.

4.4 Providing Technical Support Services
As a security vendor providing comprehensive technical support services, we strive to provide users with stable and reliable technical support. If you have such relevant needs, we will collect your information and transfer it to the responsible department for specific communication and connection; the materials that may be collected include your position, a brief description of your needs, and specific product model, version, etc.

5.     If we violate relevant laws or agreements during the processing of your personal information, or collect or use your personal information without your explicit consent, you may assert claims/requests to delete the involved personal information. You can choose to contact us to revoke the authorization for the use of personal information or restrict the scope of use. After you revoke the authorization, we will no longer collect and process the corresponding personal information. However, our actions based on your previous authorized behavior will not be affected. Upon receiving your request, we will contact you as soon as possible to complete the follow-up process.

6.     Except in legally mandated situations, we may share, transfer, or disclose your personal information in the following circumstances: 6.1 Personal information sharing necessary to provide you with the products or services you need, which is necessary for fulfilling the contract you are a party to; 6.2 Depending on the specific situation, we may disclose your information to affiliated companies of WebRAY or third parties authorized for cooperation; 6.3 In any aspect of business such as sale, transfer, merger, integration, or restructuring of WebRAY, we may transfer your personal information or related data to other third parties involved in our business adjustments (including new owners); 6.4 According to relevant provisions in the service terms and statements of WebRAY, or other situations we deem necessary, we may disclose your personal information.

7.     How We Store Your Personal Information:

7.1 Storage Location
Personal information collected and generated during our operations in the People's Republic of China will be stored within China.

7.2 Storage Duration
We will only store your personal information for the period necessary to achieve the purposes described in this policy, unless there are mandatory storage requirements by law.

8.     COOKIES

To provide our users with better services, our website uses “cookies.” Cookies are unique identifiers placed on your computer's hard drive by your browser. WebRAY will not store information that we consider personal or private in cookies. This eliminates the opportunity for other websites to read our cookies and learn about your personal or private information. Instead, we use cookies to help direct you to appropriate sections of our website. For example, cookies may indicate that you are a returning visitor to our site. If you do not wish for WebRAY or other websites to use cookies, you can disable them in your browser. Some parts of the WebRAY website will still function without cookies. If you specifically wish to delete all cookies placed in your browser, please be aware that this will reset your session, disable automatic login, and may adversely affect other functionalities on the WebRAY website.

You can choose to allow WebRAY to place cookies in your browser on the WebRAY protected site. We do this to track malicious visitors and reduce the chances of blocking legitimate users. If you do not wish this, you can always opt out of cookies we place in your visitors' browsers.

9.     Third-Party Websites

The WebRAY website and other sites may contain links to third-party websites. Please note that we are not responsible for the privacy practices or personal information collection of these external sites. We encourage users to be aware of when they leave our site and to read the privacy statements of other sites. We cannot guarantee that these third parties adhere to the privacy rules and principles listed here.

10.  Court Orders

WebRAY may be required by law enforcement or judicial authorities to provide information contained on our website. WebRAY may also need to provide information based on laws, applicable regulations, subpoenas, or other legal processes. Under these conditions, we will inform all users of the information we must disclose as much as possible.

11.  If we do need to change any other aspects of the policy, we will announce these changes on our website:

11.1 We may revise and update this User Data Protection Statement (Privacy Policy) periodically. 

11.2 Without your explicit consent, we will not restrict your rights under this statement. Any revisions to this policy will be posted on dedicated pages/sections.

11.3 For significant revisions, we will provide prominent notice (for example, we may publicly announce on the website the specific changes to this statement) and will make every effort to notify you through feasible channels and methods. Please visit our website to check for the latest version of this statement.

11.4 Significant changes referred to in this statement (or similar terms) include but are not limited to:

11.4.1 Significant changes in control, organizational structure, etc., such as ownership changes due to mergers, reorganizations, or business adjustments;

11.4.2 Significant changes in our service model, such as the purposes for processing user data, types of user information being processed, and ways of using user data;

 11.4.3 Changes in the main parties involved in the sharing, transfer, or public disclosure of user data;

 11.4.4 Significant changes in your rights concerning user data processing and how those rights are exercised;

11.4.5 Changes in the department responsible for user data security, contact information, and complaint channels;

11.4.6 User data security impact assessment reports indicating high risk.

12.  How the Privacy Policy is Updated We will detail the updates to the Privacy Policy through pop-ups, page prompts, and other means, and we will seek to re-obtain your consent. We will collect and use your personal information based on the updated Privacy Policy, with your consent as a prerequisite. The old versions of this Privacy Policy will also be archived for your reference.

13.  How to Contact Us If you have any comments or questions about this Privacy Policy, you can contact us in the following ways, and we will respond to your request within 15 days. Contact phone number: 86(01)82730576. You can also seek legal recourse according to the dispute resolution methods stipulated in the “Legal Notice.”